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Moodle Support



 

Support

WIDE Services commits to the provisio nof complete and reliable support solutions for all services intended for customers. We consider this kind of support vital for the creation of a correct and honest relationship with our customers. As Moodle partners, our support team is in constant contact with the MoodleCommunity, so we are always on the cutting edge of the latest news and developments on Moodle.

We offer a range of support packages based on the needs and requirements of each occasion. The packages can be bi-annual, annual or for a specific time period based on the relevant support contracts for new and existing Moodle developments.

 

Support services include:
  • Troubleshooting
  • Platform customization to fit your needs
  • Upgrades
  • Materialmigration from other platforms
  • Help on the use and administration
  • Server maintenance
  • Content conversion
  • Moodle proper function check
  • Error messages
  • Installing Third Party Plugins.
The support team will be your partner:
  • To answer your questions about the use of Moodle
  • To advise on the effective use of Moodle
  • Addressing problems Moodle
  • Advise you on best practices on Moodle
  • Resolve all Moodle issues
Types of supportive
contact :
  • Support Tickets
  • E-mail
  • Phone
  • Remote Access

 

Technical Support Contracts

Packages are shaped according to the specific needs of each client.
 

Contact us to discuss the support package you need!

 


We are always with you and we guide you to successful solutions!



WIDE Services - Moodle Certified Services Provider

In WIDE Services we do not simply say that we know and can provide services, demonstrate our experience and reliability, with the certifications, the official partnerships with international and domestic companies and organizations and of course with the rich CVs of our team experts! We know how to innovate in eLearning and that is why we are different and trusted...

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