Our company aiming at complete customer service, and to secure the most efficient and continuous improvement of the operation in order to achieve its goals and objectives, applies a certified Quality Management System - in ISO 9001: 2008 in the “Provision of e-learning services and development of digital training material”, with certificate number: 16/2040 by Certech Registration Inc.
The purpose of the standard’s application in the company’s everyday life is to continue to provide high quality services, compliant with regulatory and legislative requirements and the ongoing efforts for the improvement of the provided services and the Quality Management System itself.
Our policy focuses on:
- Providing high quality eLearning services on platforms and developing digital educational material.
- The innovative and creative ideas that the company’s members have on e-learning projects.
- Our continuous customer support in order to exploit the solutions we offer to their organizations.
- Covering training needs presented because of the rapid change of the current economic situation.
- The satisfaction of our customers.
- The continuing effort to improve our performance, which eventually leads to the upgrade of the provided services.
To achieve the above, the administration of the Company commits to:
- Dispose all necessary resources.
- Communicate the quality policy to the company’s staff and external partners, so that it can be applied satisfactorily.
- Encourage staff and external partners to actively participate in the implementation of the Quality Management System.
- The continuing effort to improve services and the continuous coverage and forecasting of demands.
The quality management system ISO 9001, aims to achieve the desired organization and the constant improvement of the Company’s operation to meet the standard’s requirements, but primarily to meet customer expectations. The quality system’s application, generates measurable results that help us detect any malfunctions, to correct them and to verify that our customers are completely satisfied with our services.
Through the certification and scheduled inspections of the Certification Institution process, a valid external testimony of an independent Agency that the application of the quality system is in a satisfactory manner and that all necessary actions are implemented to continuously improve the organization and our operations, is obtained.
In WIDE Services we do not simply say that we know and can provide services· we demonstrate our experience and reliability, with certifications, official partnerships with international and domestic companies and organizations and of course the rich CV’s of our team’s experts of! We know how to innovate in eLearning and this is why we are different and entrusted…
